Delivery
We offer free worldwide shipping with track and trace. Tracking information will be emailed to you upon payment confirmation. Items are dispatched within 1-3 business days.
Delivery date estimates are provided in good faith and should be considered as estimates only. Unceil cannot accept responsibility for delays, damages, or losses caused by third-party shipping partners or customs officials in your chosen shipping destination. We reserve the right to withhold delivery to any particular place or location at our sole discretion.
Zone 1 | Delivery time 1-3 days
The Netherlands, Belgium, Germany
Zone 2 | Delivery time 2-6 days
Austria, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Zone 3 | Delivery time 2-9 days
Finland, Switzerland, Bulgaria, Monaco, Greece, Croatia, Liechtenstein, Norway, Albania, Andorra, Bosnia and Herzegovina, Holy See (Vatican City), Iceland, Kosovo, Macedonia, Serbia, Algeria, Canary Islands, Guernsey
Zone 4 | Delivery time 3-8 days
Australia, Brazil, Canada, China, Cyprus, Estonia, Hong Kong, Latvia, Lithuania, Romania
Zone 5 | Delivery time 3-21 days
Afghanistan, Aland Islands, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Cuba, Curaçao, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Honduras, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Republic of, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Republic of Cameroon, Reunion, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Due to import restrictions, we are currently not able to ship to Russia
TAX / CUSTOMS
Please be advised that local taxes and import duties may apply and is not included in the shipping costs. The payable import taxes and duties are the responsibility of the customer. Please check with your local authorities to get an idea of any duties or taxes that may apply.
DAMAGED ITEM
We do our best to ship your order in a safe and secure way. If your order for any reason or in any way arrives damaged, let us know straight away at hello@unceil.com. Please attach the photos of damage on item(s) with your order number. We will dispatch a replacement or give you a full refund on item(s) shipped back within 14 days.
For authentication reason, we always ask you to return any damaged item(s).
- Fill in the RETURN FORM entirely, including the reason for your return.
- Place the Return Form with the damaged item(s) in a suitable and protected box., e.g. the one you got from Unceil.
- Save a proof of postage until we have confirmed that the item(s) are received.
If you have any questions concerning delivery, please reach out at hello@unceil.com. We always strive to get back to you within 2 business days.
Questions? Send us an email or contact us.